FAQ

That’s KURO: We do answer the most important questions before they are even asked.

In principle, we always strive to find a solution acceptable to both sides. In the run-up to a return, please contact your contact person in confidence. Please understand that custom-made products are excluded from return. For all further information and applicable return costs, click here.

Yes, we also manufacture individual parts and small series specifically according to your requirements. Discuss your individual requirements with us and we will find the right solution for you. Contact our sales team.

By default, we do not maintain an item list, as our customers' requirements vary greatly in terms of data quality. Please get in touch with your contact person if required.

As a logged-in customer, our current price list is available in the download area.

Available data sheets of our products can be found for direct download in our product program.

As a logged-in customer, technical drawings are available for direct download in our product program.

Our pneumatic post pipes made of PVC-U comply with DIN 6660:1996-04

"Pneumatic tubes - Travelling tubes, elbows and sleeves for pneumatic tube systems made of unplasticized polyvinyl chloride (PVC-U)".

Pneumatic post tubes made of other materials (e.g. PEHD, PC/ABS, PMMA) are produced in accordance with this standard.

We produce our cable protection pipes made of PVC-U optionally according to:

DIN 16873 - Unplasticized polyvinyl chloride (PVC-U) pipes and fittings for cable protection - Dimensions and technical conditions

DIN 8061 - Unplasticized polyvinyl chloride (PVC-U) pipes - General quality requirements, testing

DIN 8062 - Unplasticized polyvinyl chloride (PVC-U) pipes - Dimensions

Yes. Our standard range includes fittings made of all common standard materials (including PE-HD, PP, PMMA, PC/ABS).

If you cannot find your pipe dimension, design or the desired material in our price list, please contact us and we will certainly find a suitable solution.

No. Our PVC-U cable protection pipes are made exclusively from virgin material (DIN 16873 and DIN 8061).

UV resistance depends on the selected product.
Generally:

PVC black, gray
No extra UV stabilizer. According to experience, very color-fast and no influence on the mechanical properties when stored outdoors for up to 1 year.

PVC white
Excellent UV resistance, can be used outdoors without any problems. Color fastness > 15 years

PVC transparent
The powder contains a UV stabilizer, which protects the material itself from UV degradation, but at the same time reduces the transmission of rays.

The dimensions of our cable protection pipes and fittings comply with the underlying product standard. Thus, they can be combined with other pipe manufacturers without any problems.

The costs arising from a return shipment (material control, cleaning, repackaging) shall be borne by the buyer.
The costs will be calculated according to the actual effort, but they will be charged at a flat rate of at least 50.00 EUR per return.
For more information, click here here.